Healthcare environment and community
(3 competencies)
HEC-1 Use needs assessments and environmental analyses tools in support of program and organizational development
HEC-2 Discuss, analyze and apply government policies, laws, and regulations that affect the health services delivery
HEC-3 Use health economic concepts to explain consumer and provider behavior
Healthcare organizations and performance
(4 competencies)
HOP-1 Propose and defend strategic approaches to operational effectiveness based on quantitative and qualitative considerations
HOP-2 – Understand the social determinants of health and how they can affect the design, delivery, and outcomes of programs and services
HOP-3 – Incorporate principles of change management, human resource management, and organizational culture to achieve desired goals
HOP-4 – Understand and articulate the role of health information systems for administrative and clinical functions that impact data integrity and patient care
Business analysis and techniques
(3 competencies)
BAT-1 – Apply project management techniques and systems-thinking to plan and manage initiatives involving resources, scope, and impact
BAT-2 – Assess and communicate financial metrics to optimize the financial performance of healthcare organizations
BAT-3 – Evaluate and make recommendations for continual improvement using data analytics and management tools
Leadership and professionalism
(4 competencies)
LP-1 – Create integrated solutions through effective team participation and member accountability
LP-2 – Demonstrate effective and appropriate oral and written communication skills
LP-3 –Continually assess individual strengths and weaknesses and engage in professional growth
LP-4 – Demonstrate professional behavior, values, and ethics throughout the curriculum
Competency attainment level review:
Level 1: Know / Understand: The student demonstrates beginning-level knowledge and/or basic skills of the competency.
Level 2: Perform/ Complete: The student demonstrates intermediate-level knowledge, skills, and/or abilities related to this competency.
Level 3: Lead/ Teach: The student demonstrates mastery in terms of the knowledge, skill, or ability related to this competency.
(Revised AY 2026-27)